Privacy Policy

Effective Date: 1st January 2020
This Privacy Policy outlines how Tsunago Sdn Bhd (1226568-X) (“we,” “us,” or “our”) collects, uses, and safeguards the personal information you provide while using our website (https://www.tsunago.asia) in accordance with the Personal Data Protection Act 2010 (“PDPA”) and the laws of Malaysia. By accessing and using our website, you agree to the practices described in this policy.

Information We Collect

We may collect personal information from you when you visit our website, fill out a contact form, subscribe to our newsletter, or interact with our services. The types of personal information we may collect include, but are not limited to:

Name
Email address
Phone number
Company name (if applicable)
Location
IP address
Browser type
Device information
Any other information you voluntarily provide

Use of Third-Party Data Analytics Tools

We utilize third-party data analytics tools such as Google Analytics and Meta Pixel to collect, monitor, and analyze website traffic and user behavior. These tools may use cookies and similar technologies to gather information about your interactions with our website, which helps us improve our services and tailor our content to better meet your needs. The data collected by these tools is processed in accordance with their respective privacy policies.

How We Use Your Information

We may use the personal information you provide to:

Respond to your inquiries or requests
Provide the services you’ve requested, such as digital consulting, website development, mobile application, UI/UX design, and digital marketing
Send you newsletters, updates, or marketing communications related to our services
Improve our website and user experience
Analyze and track usage data
Comply with legal obligations

Disclosure of Your Information

We will not sell, trade, or share your personal information with third parties without your consent, except in cases where required by law or to fulfill a specific request you have made.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be completely secure.

Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Newsletter Subscription and Enquiry Forms

By subscribing to our newsletter or submitting an enquiry through our forms, you consent to receive communications from us. You can opt out of our communications at any time by following the instructions provided in our emails or contacting us directly.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us Here. We will respond to your request within a reasonable timeframe.

Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and operational reasons. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at hello@tsunago.asia.